Please check all packaging materials and make sure that
you received ALL packages shipped. Some packages may be delivered separately.
Read your packing slip carefully to see if there are any back ordered and/or
drop shipped items. Be sure to check the quantity for the item(s) you ordered
on the packaging slip. Give as much detail as possible and explain exactly
what is missing or damaged. Please include all parts and part numbers that
are affected. We will investigate and verify the discrepancy after receiving
your report. The investigation may require further involvement with parties
other than Vari-Lite. The replacement item will be identical to the original
and be shipped to the same address as the original order.
*Fields marked in RED must be completed before